DZ BRASIL OPTICOS E ELETRONICOS LTDA, a private legal entity, headquartered at AV. VERA CRUZ 639 SALA 15 PARQUE ESTORIL SAO JOSE DO RIO PRETO SP 15085010, registered with the CNPJ/MF under no. 37959478000153 (“Retailer” or “we”), takes your privacy seriously and is committed to the security and protection of the data of all its customers, partners, suppliers, and users (“Users” or “you”) of the website https://www.dermazoom.com.br and any other website, store, or application operated by the Retailer (hereinafter collectively referred to as the “Store”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected from your visits to our Store and in messages we exchange with you (“Communications”).
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE WITH THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS FOR PROCESSING YOUR PERSONAL DATA THAT YOU MAY MAKE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you may exercise in relation to the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].
In addition, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website with which you interact before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to other individuals, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
“Personal Data” means any information that, directly or indirectly, identifies or can identify a natural person, such as, for example, name, CPF, date of birth, IP address, among others;
“Sensitive Personal Data” means any information that reveals, with respect to a natural person, racial or ethnic origin, religious belief, political opinion, membership in a union or in an organization of a religious, philosophical, or political nature, data relating to health or sex life, genetic or biometric data;
“Processing of Personal Data” means any operation carried out with Personal Data, by automated means or otherwise, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, deletion, or destruction. Any other operation provided for under applicable law is also considered Processing of Personal Data;
“Data Protection Laws” means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the Brazilian General Data Protection Law (“LGPD”).
Use of Personal Data
We collect and use Personal Data to manage your relationship with us and to better serve you when you purchase products and/or services from the Store, personalizing and improving your experience. Examples of how we use data include:
Enabling you to purchase products and/or services from the Store;
To confirm or correct the information we have about you;
To send information we believe may be of interest to you;
To personalize your experience of using the Store;
To tailor advertising sent to you based on your interest in our Store; and
To contact you through a phone number and/or email address you provide. We may contact you personally, by voice message, using automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication your device can receive, as permitted by law and for reasonable commercial purposes.
In addition, the Personal Data provided may also be used in the manner we deem necessary or appropriate: (a) under the Data Protection Laws; (b) to meet the requirements of legal proceedings; (c) to comply with a court order, regulatory decision, or decision of competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, and security, as well as yours or those of third parties; (f) to detect and prevent fraud; (g) to enable us to pursue available remedies or limit damages we may sustain; (h) in other ways permitted by law.
OUR STORE IS NOT INTENDED FOR PERSONS UNDER 18 (EIGHTEEN) YEARS OF AGE, AND WE ASK THAT SUCH PERSONS DO NOT PROVIDE US WITH ANY PERSONAL DATA.
Failure to Provide Personal Data
You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases we may not be able to provide you with full access to the Store, certain specialized features, the necessary assistance, or enable delivery of the product or provision of the service you contracted.
Data Collected
The general public may browse the Store without the need for registration and without submitting Personal Data. However, certain Store features may depend on registration and the submission of Personal Data, such as completing a purchase/contracting a service and/or enabling delivery of the product/provision of the service by us.
When you contact the Store, we may collect:
Contact data. First name, last name, phone number, city, state, and email address; and
Information you send. Information you submit via forms (questions, complaints, suggestions, feedback, compliments, etc.).
During general browsing of the Store, we may collect:
Location data. Geolocation data when you access the Store;
Preferences. Information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);
Store browsing data. Information about your visits and activities on the Store, including content (and any ads) that you view and interact with, information about the browser and device you are using, your IP address, your location, and the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in item 7 below;
Anonymous or aggregated data. Anonymous survey responses or anonymous and aggregated information about how the Store is used. In the course of our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you can be identified through the use of such data with the technology available; and
Other information we may collect. Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.
Unless you provide it in any free-text form you submit, we do not collect Sensitive Personal Data.
Sharing Personal Data with Third Parties
We may share your Personal Data:
With partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties, for the purpose of helping us manage the Store; and
With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or conveyance of all or part of our business, assets, or equity (including in connection with bankruptcy or similar proceedings).
International Data Transfers
Personal Data and other types of information collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.
Automatic Collection of Personal Data
When you visit the Store, it may store or retrieve information in your browser, in the form of cookies and other similar technologies. This information may be about you, your preferences, or your device and is used mainly so that the Store works as you expect. The information generally does not directly identify you, but it can provide a more personalized internet experience.
In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, but not limited to:
Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, and the type and version of the internet browser you are using. We may use this information to ensure that the Store functions properly.
Use of cookies: Cookies allow the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the Store and to target advertising to you based on your interests. We also collect statistical information about the use of the Store to continuously improve our design and functionality.
Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track actions of Store users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about Store usage and response rates. If you have ad personalization enabled in tools such as Facebook, Google, or Bing, the information may be used to show ads in their services. If you do not want to be tracked, you can request it from each of the services:
We may hire behavioral advertising companies to obtain reports on Store ads across the internet. For this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or other users’ use, of our Store and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can configure your preferences in your browser menu. Please be aware that if you change computers or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser.
User Rights
You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) correction of incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in non-compliance with the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) withdrawal of consent. Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of identity to ensure that Personal Data is shared only with its data subject.
You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to comply due to legal obligations.
Security of Personal Data
We seek to adopt the technical and organizational measures provided for under the Data Protection Laws that are appropriate to protect Personal Data within our organization. Unfortunately, no transmission or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
Hyperlinks to other websites and social networks
From time to time, the Store may contain hyperlinks that will redirect you to websites of our partners’ networks, advertisers, suppliers, etc. If you click on one of these links to any of these websites, please remember that each website has its own privacy practices and that we are not responsible for those policies. Please review the relevant policies before submitting any Personal Data to those websites.
We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media platform, operating system, wireless internet service provider, or device manufacturer, including all Personal Data you disclose to other organizations through applications, related to such applications, or published on our social media pages. We recommend that you familiarize yourself with the privacy policy of each website visited or each service provider used.
Updates to this Privacy Policy
If we modify our Privacy Policy, we will publish the new text in the Store, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change to the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notice in our Store.
We reiterate our commitment not to process your Personal Data in a manner incompatible with the purposes described above, except as otherwise required by law or court order.
Your continued use of the Store after changes means that you have accepted the revised Privacy Policy. If, after reading the revised version, you do not agree with its terms, please discontinue access to the Store.
Person Responsible for Processing Personal Data
If you wish to exercise any of the rights provided for in this Privacy Policy and/or under the Data Protection Laws, or if you have any questions related to the processing of your Personal Data, please contact us at [email protected].
